Your Concerns,Our Priority
We are committed to resolving all investor grievances in a timely, transparent, and efficient manner, in line with SEBI guidelines and industry best practices.
Quick Resolution
All complaints resolved within 30 business days as per SEBI guidelines
Secure & Transparent
Track your complaint status with complete transparency and security
Expert Support
Dedicated team of professionals to assist you at every step
10,000+
Investors Served
98%
Resolution Rate
< 15 Days
Avg. Resolution Time
100%
SEBI Complaint
Lodge Your Complaint
Fill in the details below and our team will get in touch with you within 24 hours
Personal Information
Complaint Details
0 / 500 characters
Complaint Resolution Process
A transparent, step-by-step approach to ensure your grievance is resolved efficiently
Submit Complaint
Fill out the online complaint form with all necessary details and supporting documents
Verification & Assignment
Our team verifies your complaint and assigns it to the appropriate officer
Investigation & Communication
Detailed investigation with regular updates via email and SMS
Resolution & Closure
Complaint resolved and confirmation sent with detailed resolution report
Need immediate assistance? Our support team is ready to help.
Call: +91 9618045678 | Email: sharatchandra@trunkbox.in
Contact Information
Multiple channels to reach us—choose what's convenient for you
Email Support
Investor Grievances:
sharatchandra@trunkbox.in
Phone Support
Customer Care:
+91 9618045678
Website
Official Website:
www.trunkbox.in
Registered Office
11-40, HUDA Colony Chandanagar,
Hyderabad 500050, Telangana, India
Escalation Matrix
If your complaint is not resolved at one level, it will be automatically escalated to the next level ensuring timely resolution
Customer Service Team
Initial complaint handling and resolution attempt
Timeline
0–7 Business Days
Grievance Redressal Officer
Escalated review and resolution process
Timeline
8–15 Business Days
Principal Officer
Senior management intervention and resolution
Timeline
16–30 Business Days
SEBI SCORES / Ombudsman
External regulatory authority intervention
Timeline
After 30 Days
SEBI Scores Platform
Securities and Exchange Board of India – Centralized Complaints Redress System
What is SCORES?
SCORES is a web-based centralized grievance redressal system that allows investors to lodge and track complaints online against SEBI-registered intermediaries with transparency.
How to File a Complaint
SEBI Ombudsman
Independent authority for resolving unresolved investor grievances
When to Approach the Ombudsman
- Complaint not resolved within 30 days
- Not satisfied with the resolution provided
- Complaint filed within 3 years of cause
- Matter not pending before any court/arbitration
Office of the Ombudsman
SEBI Bhavan, Plot No. C4-A, 'G' Block
Bandra-Kurla Complex, Bandra (East)
Mumbai – 400051, Maharashtra, India
Trusted by Investors
Real stories from our community of successful wealth builders
"TrunkBox has been instrumental in helping me achieve my financial goals. The platform's intuitive interface and expert fund recommendations have made investing effortless. My portfolio has grown by 32% in just two years, and I couldn't be happier with the transparent approach."
My first journey of investing started with Cashette. They are really professional, understand your requirements and suggest the best possible investment to meet your requirements. He is actually not a fund manager to me; he is more like a well-wisher.
Frequently Asked Questions
Find answers to common questions about our grievance redressal process
Still Have Questions?
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